An Odyssey Global Support Service
Knowledge is the link between Understanding and Experience and the Academy makes it possible to share it. Understanding is formalized in comprehensive training materials supported by an on-line glossary, documentation and our trainers' teaching. Experience is translated into exercises, practice and exams before, during and after the classes.
Odyssey Knowledge Academy’s mission is to:
- Provide a large catalogue of training courses to train all the necessary experts for an efficient and rapid implementation
- Develop new learning methods for greater flexibility and responsiveness regarding clients’ or partners’ training requests
- Act as a centre of expertise to coach and help our end user clients optimise the use of our Solutions.
- Offer our Academy clients courses that are efficient and reliable and are based on an accreditation process.
The mission encompasses two main objectives: roll out our solution knowledge to our clients and partners and ensure the expertise of our employees in our Solutions.